Certified by Pets at Home Middlesbrough • May 24, 2026
Pet StorePets at Home Ltd
Pets at Home Middlesbrough is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Middlesbrough at your convenience. We’re proud to serve pet owners throughout Middlesbrough with friendly service and trusted brands.
Location
Certified by Pets at Home Middlesbrough • May 24, 2026
Pets at Home Middlesbrough
Unit M Cleveland Retail Park, Middlesbrough, North Yorkshire
Certified by Pets at Home Middlesbrough • May 24, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:30 AM - 4:30 PM
5/25/20269:00 AM - 8:00 PM
Reviews
4.4
1,156 reviews
5 stars
725
4 stars
267
3 stars
92
2 stars
25
1 star
47
JL
Jess Lei
May 9, 2026
1.0
bought a baby rabbit 2 weeks ago , the next day it had a lot of stuff wrong with it the poor thing so we had to take him to the vets upstairs charged £400 for meds and the next day it passed away , don’t buy pets from here they sell u ill rabbits so u spent alot of money on meds just for it to pass away
JB
Jenni Billett
Apr 18, 2026
5.0
Love this shop and so do our pets. Super friendly and helpful staff.
RD
Roy Devine
Feb 15, 2026
5.0
Well stocked and very helpful staff
EM
Emma McCabe
Feb 15, 2026
3.0
very helpful staff helping choose items for pur new puppy.
TG
Tracy Goodman
Feb 2, 2026
1.0
Today is the day I've finally called time on Pets at Home. I am sick of the wasted journeys to get dog food, to find they are out of stock. So I spend time switching my dogs food, for something that's in stock and my poor dogs digestive system doesn't like it. Or if we are lucky it does like it, only to find the food out of stock AGAIN weeks later. So we go through the whole process yet again...I'm sick of it, and I'm sick of putting my dog through the switching. I try to use the store to support the business and the staff, but it's a waste of time and my petrol. Add on to the fact, that today a staff member refused to exchange a packet of unopened Pooch & Mutt treats because my dog can't eat them. Its just compounded the frustration. I've spent so much money over the years with Pets at Home, it's eye watering. But I've had enough, and I'm going to order from Zooplus online. It's alot easier and if Pets at Home don't care about looking after customers, then why should I care about the staff.
Frequently Asked Questions About Pets at Home Middlesbrough
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
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